Your satisfaction is our challenge
AMAZONE SmartService 4.0
Due to the increasing use of ever more complex machine technology, AMAZONE utilises, with the SmartService 4.0, both virtual and augmented reality as well as digital media for service,
training and maintenance work.
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SmartTraining: Training and instruction in the use of complex machinery by using Virtual Reality Technology (VR).
- SmartLearning: Interactive driver training for the user for complex machinery operation (www.amazone.net).
- SmartInstruction: Repair or maintenance instructions using Augmented Reality (AR) and mobile terminal equipment.
- SmartSupport: Direct local support from the service technician via Augmented Reality (AR) and mobile devices.
The satisfaction of our customers is the most important objective
We rely on our nationwide network of expert, committed sales partners to achieve this. Also for service queries they are the reliable contact partner for end users and contractors. Due to continuous training, our sales partners and service technicians are always up to date when it comes to looking after our state-of-the-art technology.
It goes without saying that the strong AMAZONE service team is also available to support its sales partners.
We provide you with a first-class parts service
The parts centre in Tecklenburg-Leeden is the base for our worldwide parts logistics system. This ensures the optimum availability of parts, even for older machines.
Orders for parts in stock at the Tecklenburg-Leeden parts centre which, if placed by 5 p.m., leave our premises the same day. 42,000 different spare and wearing metal parts are handled and stored via our modern warehousing system. Up to 1,000 orders are sent out to customers every day.
Better to choose the original right from the start
Your machines are subjected to extreme use! The quality of AMAZONE spare parts and wearing metal offers you the reliability and security you need for efficient soil tillage, precise sowing, professional fertilisation and successful crop protection.
Only original spare parts and wearing metal parts provide the durability and functionality expected from AMAZONE machinery. This guarantees an optimum quality of work. Original parts at fair prices pay for themselves in the end.
The advantages of original spare parts and wearing metal parts
- Quality and reliability
- Innovation and efficiency
- Immediate availability
- Higher resale value of the used machine
