Manufacturer guarantee - How to apply for your guarantee

  1. Add machine: Enter your machine number. Your machine will now appear in the "My machines" area.
  2. Link to your sales partner: Search for your dealer on the map and link to this dealer. The dealer will now appear in the "My sales partners" area. The selected dealer has the status "Link requested". 
  3. Confirmation by the sales partner: You will receive an email as soon as your sales partner confirms the link request, thereby validating the ownership of the machine. The status in the "My sales partners" area changes to "Link confirmed".
  4. Apply for the guarantee: You can now apply for your manufacturer guarantees under the manufacturer guarantee option in the "My machines" area.

Do you have a problem or a question about myAMAZONE? If so, please contact our myAMAZONE Support.

Spare parts

Add machine

Do you know your machine number? Add the machine now and obtain information (e.g. spare parts) at a glance!

General spare parts search

The machine number is unknown? Search for spare parts in our spare parts search now.